Third Party Service Providers

Last Updated:11/17/2025

It's important to us that we keep your information safe and secure. In order to help ClassDojo provide, maintain, protect and improve our services (the “ClassDojo Services”), ClassDojo shares information with a few other partners, vendors and trusted organizations (“Service Providers”) to process it on our behalf in accordance with our instructions, Privacy Policy and any other appropriate confidentiality, security or other requirements. These companies will only have access to the information they need to provide the ClassDojo Services.

You can find information on these Service Providers we work with below, including what data we share with them or they provide to us, the service they provide for ClassDojo (including the purpose of such disclosure) and links to their respective privacy policies or other documents that govern how they handle the information the process on our behalf.

Like any other organization, we also use “IT” business services or internal tools such as Gmail, Google Drive, Asana and Slack to operate our organization (“Internal Tools”). These Internal Tool services may incidentally contain personal information (e.g., email address or contact handle) and we apply the Service Provider restrictions described above and have included these in a separate chart below.

There are a few vendors that we also utilize in providing (or in connection with) the ClassDojo corporate website (“ClassDojo Website”), but which are not utilized in logged-in areas in the ClassDojo Services, we have listed those vendors below the chart for the ClassDojo Services.

We have indicated below in the Technical Service Providers section both the names and categories of Service Providers collecting or maintaining personal information through the Service, as well as the purpose for such disclosure, and an indication on whether these Service Providers are integral to a particular product or feature used within the Service (or the Service generally). This list may change over time, and we’ll work hard to keep it up-to-date. If you have any questions, please get in touch here.

ClassDojo Services Privacy Policy

ClassDojo Website Privacy Policy

Cloud Infrastructure and Database Services
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation		How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider			What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
Algolia		This service helps teachers and parents easily search for their school.			Precise location information (not for student users) include latitude and longitude.	Entity Location: United States Data Storage Location: United States	All search features (in school and out of school)
AWS		Amazon Web Services (AWS) provides ClassDojo with servers, databases, analytics, network infrastructure and email services.			All user personal information and uploaded content, device ID, request data, and all logs are stored on AWS. Passwords are stored as one-way hashes. All personal information is encrypted at rest.	Entity Location: United States Data Storage Location: United States	All products and features (in school and out of school)
CloudAMQP		Support the scheduling of infrastructure (asyn/background) jobs.			User-generated messages and content.	Entity Location: Sweden Data Storage Location: United States	All messaging features (in school and out of school)
Coconut.co		Generates thumbnails and previews of uploaded user content.			User uploaded videos. Data is not retained beyond what’s needed to generate the new assets.	Entity Location: France Data Storage Location: United States	All image/video features (in school and out of school)
Google Cloud		Using Google API for Maps (used to convert school addresses to latitude/longitude) and Google Translate (messages and story posts are translated from the posted language into another language selected by the user).			For Google Maps: ClassDojo receives location information for schools. For Google Translate: User-generated messages and story posts.	Entity Location: United States Data Storage Location: Global	All location and translation features (in school and out of school)
MongoDB Atlas		Securely storing and organizing data.			User data and data to support products such as points, stories, and portfolios. MongoDB is stored at AWS. All personal data written is encrypted at rest.	Entity Location: United States Data Storage Location: United States	All products and features (in school and out of school)
Pdfcrowd		Creating PDF files.			On user request to download a student report as a PDF, we send information contained in the report (e.g., child's name, class name, teacher name, and the feedback point information).	Entity Location: Czech Republic Data Storage Location: United States	All PDF generation features (in school and out of school)

Communication and Event Related Service Providers
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation		How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider			What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
Blueshift		This service helps us send relevant communications (email, push notifications, in-app notifications) to parents and teachers and analyze key metrics about these communications. This is not used in connection with students or children.			Email addresses and other associated user-level data (e.g. name), as well as product events at a user-level (e.g activity taken on the Services such as points awarded or monster customizations or actions taken on the communication (e.g. opening an email).	Entity Location: Data Storage Location: United States	All notification features (in school and out of school)
Calendly		A scheduling solution to arrange meetings.			Calendly collects emails and optionally phone numbers to schedule meetings.	Entity Location: United States Data Storage Location: United States	All scheduling features (in school and out of school)
Google Firebase Cloud Messaging		This service helps us send all of our product’s push notifications.			ClassDojo-assigned entity ID, message contents, message image attachments urls (i.e. images, or video thumbnails) and device registration ID.	Entity Location: United States Data Storage Location: Global	All push notification features (in school and out of school)
Pubnub		Managing real time communication data			ClassDojo-assigned user ID, class ID and channel ID for certain product events, such as when a user receives points or reads or sends messages.	Entity Location: United States Data Storage Location: United States	All notifications, messaging, points, and online status features (in school and out of school)
SendGrid		Sending email updates to teachers and parents on behalf of users (e.g. parent and teachers) as well as ClassDojo product related emails to non-student users.			Email addresses and other associated user-level data (e.g., Name) for teacher, parent, and school leader users (not students) as well as the content of the email.	Entity Location: United States Data Storage Location: United States	All notification features (in school and out of school)
SurveyMonkey		Sending surveys to teachers, parents, and school leaders.			Email addresses and other associated user-level data (e.g., Name) for teacher, parent, and school leader users (not students), as well as any data a user provides when responding to the survey.	Entity Location: United States Data Storage Location: United States	All survey features (in school and out of school)
Twilio		Text-based invites to ClassDojo sent on behalf of teachers or parents. Verification of teacher (not students or children) age.			ClassDojo shares parent and teacher names, phone numbers, and the content of SMS messages. In connection with teacher verification, on sign-up, teachers are asked to provide their date of birth and mobile number which are passed to Twilio (in addition to their name) to process in connection with overall ClassDojo verification.	Entity Location: United States Data Storage Location: United States	All verification and notification features (in school and out of school)

AI Services
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation		How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider			What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
Anthropic* *Data use is additionally governed by a Zero Data Retention contract between ClassDojo and Anthropic for the ClassDojo provided AI-tools. Please see here for more details.		Providing AI tools for teachers, parents, and children, as well as ClassDojo internal only tools. ClassDojo integrates with Anthropic’s large language model (“LLM”), and at ClassDojo’s instructions and direction, Anthropic generates certain artificial intelligence (“AI”) responses (“AI Output”). ClassDojo uses the AI Output generated to provide and improve (as allowed by law) our service, perform internal analysis on our product offerings, and keep our platform safe as further set forth herefor in school use; and here for use not connected to schools.			AI Classroom Tools: Text-only content or “inputs” that may contain student personal information provided by teachers (e.g. text for ClassStory posts), as further detailed here along with ClassDojo provided instructions or “prompts” (which will not contain any user information). AI Productivity Tools (School Productivity tools): Users of AI Productivity Tools (when used in connection with school use) may choose to provide inputs that may contain student personal information and may also contain photos or videos (e.g. a photo of a classlist of students) and will not be just text-based as further detailed here. AI Parent and Child Tools (outside school): Our innovative features assist parents with how to help their children at home - from tools to help completing their kids complete homework, smart coaching for children to teach them to read, to tools to answer parent’s questions directly on learning and development. Internal ClassDojo AITools: ClassDojo may choose to utilize certain Dojo AI Internal Tools (e.g., to help with customer service inquiries, assist with trust and safety or to enhance our security). In connection with this use, ClassDojo may utilize certain text, photo and video content which may contain student, parent and teacher personal information (“Input”) to add into the Dojo AI Internal Tools. No direct identifiers of any user are sent to the Anthropic - except to the extent the identifiers are included within the text of the input provided by the teacher, parent or child. Both the input and prompts are sent to Anthropic by ClassDojo. Anthropic provides back to ClassDojo the AI Outputs which consist of text suggestions (and may contain student personal information) as further detailed here. The AI Outputs (when used in connection with school use) are reviewed by teachers before being shared with the intended audience. This information is retained by Anthropic as set forth here for school use; here for use not in connection with schools; and here for use in connection with the ClassDojo Internal AI Tools.	Entity Location: United States Data Storage Location: United States	Specific to the products and features listed below: Out of school: Sparks, Parent AI features (e.g. Homework Helper) In school: Sidekick, Teacher Verification
OpenAI* *Data use is additionally governed by a Zero Data Retention contract between ClassDojo and OpenAI for the ClassDojo provided AI-tools. Please see here for more details.		Providing AI tools for teachers, parents, and children as well as ClassDojo internal only tools. ClassDojo integrates with OpenAI’s LLM, and at ClassDojo’s instructions and direction, Open AI generates certain AI responses (“AI Output”). ClassDojo uses the AI Output generated to provide and improve (as allowed by law) our service, perform internal analysis on our product offerings, and keep our platform safe as further set forth here. for in school use; and here for use not connected to schools.			AI Classroom Tools: Text-only content or “inputs” that may contain student personal information provided by teachers (e.g. text for ClassStory posts), as further detailed here along with ClassDojo provided instructions or “prompts” (which will not contain any user information). AI Productivity Tools( School Productivity tools): Users of AI Productivity Tools (when used in connection with school use) may choose to provide inputs that may contain student personal information and may also contain photos or videos (e.g. a photo of a classlist of students) and will not be just text-based as further detailed here AI Parent and Child Tools (outside school): Our innovative features assist parents with how to help their children at home - from tools to help completing their kids complete homework, smart coaching for children to teach them to read, to tools to answer parent’s questions directly on learning and development. Internal ClassDojo AITools: ClassDojo may choose to utilize certain Dojo AI Internal Tools (e.g., to help with customer service inquiries, assist with trust and safety or to enhance our security). In connection with this use, ClassDojo may utilize certain text, photo and video content which may contain student, parent and teacher personal information (“Input”) to add into the Dojo AI Internal Tools. No direct identifiers of any user are sent to the OpenAI - except to the extent the identifiers are included within the text of the input provided by the teacher, parent or child. Both the input and prompts are sent to OpenAI by ClassDojo. OpenAI provides back to ClassDojo the AI Outputs which consist of text suggestions (and may contain student personal information) as further detailed here. The AI Outputs (when used in connection with school use) are reviewed by teachers before being shared with the intended audience. This information is retained by OpenAI as set forth here for school use; here for use not in connection with schools; and here for use in connection with the ClassDojo Internal AI Tools.	Entity Location: United StatesData Storage Location: United States	Specific to the products and features listed below: Out of school: Sparks, Parent AI features (e.g. Homework Helper) In school: Sidekick, Teacher Verification

Data Services
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation	How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider	What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
Dun & Bradstreet (formerly MDR Education)	For improving the details we have about schools, like name and address (U.S. only). We also use the teacher names and emails to help teachers more easily identify other teachers in their school and invite them to ClassDojo (U.S. only).	Dun & Bradstreet shares with ClassDojo school information (e.g., which district a school is part of), as well as key contact information (e.g., principal name and email address for a school). Additionally D&B shares teacher name and emails for a particular school.	Entity Location: United States Data Storage Location: N/A (we only purchase data from vendor)	All in-school products and features
EdLink* * Data use is additionally governed by a Data Processing Addendum between ClassDojo and EdLink for the provision of rostering services.	Manages and syncs a district’s school information systems (SIS) with EdLink. Edlink receives this data directly from the district via the district’s SIS. EdLink in turn passes (at the direction of the district) this SIS information to ClassDojo (data provided by EdLink is encrypted in transit and rest). ClassDojo uses this information to assist the district with managing and synching school and class rostering and inviting school staff to ClassDojo. This creates automating roster management for accurate and up-to-date class lists.	Edlink (at the specific direction of a district) provides ClassDojo with certain SIS information, such as, user IDs, roles, first and last names (students, parents and school staff), emails (parent and school staff), organizational IDs, school identifiers, class information, student enrollment data, and agents (e.g. connected relationships for students and parents).	Entity Location: United StatesData Storage Location: United States	All in-school products and features

Monitoring & Analytics
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation	How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider	What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
DataDog	Monitoring and visualizing our server performance.	Server logs and product event logs at a user-level (e.g. IP address, device type).	Entity Location: United States Data Storage Location: United States	All products and features (in school and out of school)
Google Firebase Crashlytics	Mobile analytics, performance reporting, and crash reporting.	Mobile logs and crash logs, anonymized device information.	Entity Location: United States Data Storage Location: Global	All products and features (in school and out of school)
Safer	CSAM detection on user-generated content (“UGC”), including identification, matching, soft matching, and sending content to NECMEC.	Raw Media Files	Entity Location: United States Data Storage Location: United States	All UGC image upload features (in school and out of school)

Login Services
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation	How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider	What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
Google Single Sign On (SSO)	Identity provider to sign into ClassDojo. Currently for student, parent, and teacher login authentication using their Google credentials. Use is optional.	ClassDojo receives authentication token and email address, but not account passwords; ClassDojo does not share personal information back with Google for this service. Google will receive IP address, language preference, Operating system, browser type, and screen resolution collected from User’s device. Teachers will receive the Parent’s email address after they connect to a Student within the class.	Entity Location: United States Data Storage Location: No data stored.	All SSO Login features (in school and out of school)
Microsoft (SSO)	Identity provider to sign into ClassDojo. Currently for Teacher login authentication using their Microsoft credentials. Use is optional.	ClassDojo receives authentication token and email address, but not account passwords; ClassDojo does not share personal information back with Microsoft for this service.	Entity Location: United States Data Storage Location: No data stored	All SSO Login features (in school and out of school)

Payment and Billing Related Service Providers
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation	How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider	What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
Apple App Store Payments	Payment transaction processor for ClassDojo Plus subscriptions.	Apple shares a Transaction ID with ClassDojo to acknowledge an active subscription as well as the date the individual signed up for ClassDojo Plus and the payment status (paid or canceled). We do not receive any user credit card or other financial information from Apple.	Entity Location: United States Data Storage Location: See Apple.	All payment features (in school and out of school)
Churn Buster	An automated billing reminder platform to help users resolve any unintended billing issues, like credit card expiration.	Churn Buster collects (from Stripe users) user information (e.g., email), status and price of their ClassDojo Plus subscription and related information, billing details, and credit/debit card information. Churn Buster shares high level email campaign data	Entity Location: United States Data Storage Location: United States	All payment features (in school and out of school)
Google Play App Store Payments	Payment transaction processor for ClassDojo Plus subscriptions.	Google shares a Transaction ID with ClassDojo to acknowledge an active subscription as well as the date the individual signed up for ClassDojo Plus and the payment status (paid or canceled). We do not receive any user credit card or other financial information from Google.	Entity Location: United States Data Storage Location: United States	All payment features (in school and out of school)
RevenueCat	Collection of technical payment information (not credit card numbers).	ClassDojo-assigned user ID and Apple/Google Receipts/Tokens. We are not collecting or sending payment information, email, IDFA, IDFV, or geolocation.	Entity Location: United States Data Storage Location: United States	All payment features (in school and out of school)
Stripe	Payment transaction processor for ClassDojo Plus subscriptions.	Stripe shares a Transaction ID with ClassDojo to acknowledge an active subscription as well as the date the individual signed up for ClassDojo Plus and the payment status (paid or canceled). We do not receive any user credit card or other financial information from Stripe. We pre-populate email addresses into the checkout page for Stripe.	Entity Location: United States Data Storage Location: United States	All payment features (in school and out of school)

ASR Services
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation		How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider			What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage	Integral when used in connection with these ClassDojo products or features
SpeechSuper* * Data use is additionally governed by a Data Processing Addendum between ClassDojo and SpeechSuper that further limits use and the ability to train any ASR models.		Processing of voice recordings collected by ClassDojo from children for automated speech recognition (“ASR”) when a child is using the Dojo Sparks feature. Dojo Sparks is an out of school feature.			Voice recordings collected through the child’s device microphone (e.g. through an iPad or Chromebook) are shared by ClassDojo with SpeechSuper along with de-identified identifiers for ASR and are only retained transiently by SpeechSuper to provide the service. The ASR analysis done by SpeechSuper is then sent back to ClassDojo to provide the reading comprehension services or to allow a parent to use the audio files. ClassDojo may separately use the raw audio files as set forth in our Direct Notices to parents.	Entity Location: China Data Storage Location: United States	Specific to the products and features used below: Out of School: Sparks

Name of Service Provider with Link to Privacy Policy or relevant privacy documentation	How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider	What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage
Asana	Task management software to organize engineering or other internal teamwork (such as for improvements to the ClassDojo Services)	Incidental personal information may be sent for debugging errors on the ClassDojo Services and ClassDojo Website or to satisfy requests from schools for specific data pulls from the ClassDojo Services	Entity Location: United States Data Storage Location: United States
Google Workspace	Utilized for ClassDojo internal emails, docs, slides, spreadsheets, etc.	ClassDojo stores its own emails and files using Google services. ClassDojo may share personal information with Google in the course of utilizing Google services, for example if a user emails employees for support.	Entity Location: United States Data Storage Location: United States
Slack	Internal team communication tool	In the course of investigating and resolving bugs and/or support requests, ClassDojo teammates collaborate via Slack instant messaging and may incidentally share the email address or user IDs of individuals submitting requests and the content of the requests itself (e.g., bug reports, any other help center requests, and data pull requests from teachers and schools).	Entity Location: United States Data Storage Location: United States
Zendesk	Organizing and responding to support requests.	In the course of responding to a support request, ClassDojo shares with Zendesk the email address of individuals submitting requests, the content of the requests itself (e.g., bug reports, any other help center requests, and data pull requests from teachers and schools). Users may also provide information directly to Zendesk in the course of responding to a support request and communicating with a ClassDojo Success Agent.	Entity Location: United States Data Storage Location: United States
Calendly	A scheduling solution to arrange meetings.	Calendly collects emails and optionally phone numbers to schedule meetings.	Entity Location: United States Data Storage Location: United States

Name of Service Provider with Link to Privacy Policy or relevant privacy documentation	How ClassDojo uses the Service Provider and purpose for disclosure to the Service Provider	What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider?	Entity location (country) and country of data storage
Blueshift	This service helps us send relevant communications (email) and analyze key metrics about these communications.	Email addresses and other associated user-level data (e.g., name), as well as product events at a user-level for CassDojo Website users.	Entity Location: United States Data Storage Location: United States
Facebook Ads (Pixel, Custom Audiences)	Analytics and retargeting for the ClassDojo Website (not in product (e.g logged in areas of the Service) areas) when users come from a Facebook link, and when they load the ClassDojo Website page as a logged in ClassDojo parent or teacher user (to be able to omit these users from any Facebook campaigns).	Anonymous site usage data and ad conversion events (excluding any usage data from ClassDojo product (e.g. Service) areas) For Custom Audiences we send hashed emails of parents and teachers.	Entity Location: United States Data Storage Location: United States
Google Ads	Analytics, conversion tracking, and optimization for the Dojo Tutor Website (and in areas of the Dojo Tutor Service for parents when completing payment (never logged in areas for learners or children)) when users come from a Google link, and when they load the Dojo Tutor Website page as a logged in Dojo Tutor parent or teacher user (to be able to omit these users from any Google ads campaigns).	Anonymous site usage data and ads targeting, conversion tracking, and optimization.	Entity Location: United States Data Storage Location: Global
Greenhouse	Recruiting and prospective employee management	Prospective employee and contractor information	Entity Location: United States Data Storage Location: United States
Shopify	Purchasing platform for ClassDojo merchandise which is governed by a separate Privacy Policy that applies to this collection and use by Shopify.	Those who make purchases provide mailing address and email address as well as any other additional information collected directly by Shopify.	Entity Location: Canada Data Storage Location: United States
Youtube	For embedding video content. Videos are included using "Privacy Enhanced mode."	ClassDojo receives video analytics (e.g., number of views and generalized demographic information). ClassDojo uses YouTube's “Privacy Enhanced mode” to limit tracking of viewing behavior and ClassDojo is marked for Child-Directed treatment. If the viewer clicks or taps out of the embed video, and is redirected to another website or app, that website or app may track the viewer’s behavior as per that website’s or app’s policies and terms.	Entity Location: United States Data Storage Location: Global
Canva	ClassDojo users, inside ClassDojo, login to their Canva account and import their designs for use inside Dojo (post to Story, etc.) Canva users, inside Canva, can select from a library of ClassDojo branded themes and assets for use in their designs created on Canva Canva users, inside Canva, can "publish to ClassDojo" any designs that they create inside of Canva (on Story, etc.)	ClassDojo may receive limited user information from Canva, such as account identifiers, design metadata, and exported content, to enable users to import or publish designs between the two platforms. Canva may also collect basic account information and usage data as needed to provide and support this integration.	Entity Location: Australia Data Storage: United States